Terms and conditions

Terms and conditions for IR Society professional development courses

Thank you for booking an Investor Relations Society professional development course.

Please find below, the answers to some frequently asked questions. If you have any further queries, please do not hesitate to contact The IR Society on: +44 (0) 20 7379 1763

Confirmation:
Confirmation that your booking has been received will be sent by email.

When will I receive joining Instructions?

Joining instructions will be emailed on receipt of full payment approximately 2 weeks before the course date. If you have not heard from us a week before the course, please let us know and please re-confirm the best email address to send the Joining Instructions to. Thank you.

What are the Booking Conditions?

Should you wish to cancel or transfer your booking, the following conditions, as stated in our terms and conditions will apply:

Members/Non-Members

Transfers - If you wish to transfer your booking to a later course date outside of the 14 day notice period, an administration charge of £50 + VAT will apply. If you wish to make a transfer within 14 days of the course date an administration charge of 25% of the course cost will apply.

Substitute delegates - Should you wish to send an alternative delegate please contact us on 020 7379 1763 as additional charges may apply.

Cancellations - Should you wish to cancel your course booking outside of the 14 day notice period, an administration charge of £50 + VAT will apply. If you cancel within 14 days of the course date an administration charge of 100% of the course costs will apply. If you do not attend a course and have not previously informed us a full cost price will remain.  

What are the Payment Terms?

Payment is required in full either at the time of registration or no later than four weeks prior to the course. We regret we cannot accept attendees on courses if full payment has not been received.

Course dates, venues, postponement and cancellation:
The IR Society reserves the right to alter course dates or venues without liability. We will endeavour to give delegates as much notice as possible of these changes. If the delegate is not able to attend the revised date/location, we will give a credit of 100% of the course costs against a future course or refund any course fees already paid. 

As a course may be cancelled up to two weeks prior to its start date we recommend that delegates do not make travel/accommodation arrangements before this time.  Any travel costs incurred are entirely the delegate’s responsibility.  The IR Society does not accept any liability for re-imbursement of travel costs.

Where will the invoice/receipt be sent?

The invoice/receipt will usually be sent to the address as given on the booking form, unless a different invoice/payment address has been provided. Also, if a purchase order number needs to be quoted, please ensure we know this number and any other relevant details as soon as possible to prevent an invoice being raised with incomplete/incorrect details.

Trainers:
The Society has a selection of highly qualified trainers. Many of the courses also introduce guest speakers with invaluable experience in the world of investor relations.

Timings:
Full day courses start at either 9.00am or 9.30am and finish at approximately 4.45pm. Half day courses start at 9.00am and finish at approximately 1.00pm. Lunch is provided, and refreshments are provided at intervals throughout the day. Timetables will be confirmed in the joining instructions once a booking has been made.

Disclaimer:
We are always working to make our courses as topical and relevant as possible and therefore the IR Society reserves the right to alter content of courses and/or the course tutor due to circumstances beyond its control.

Premium Members

Transfers - If you wish to transfer your booking to a later course date within 14 days of the course date, you will lose your premium allocation.

Substitute delegates - Should you wish to send an alternative delegate please contact us on 020 7379 1763 as additional charges may apply.

Cancellations - Should you wish to cancel your course booking within 14 days of the course date you will lose your premium course allocation. If you do not attend a course and have not previously informed us a full cost price will remain.  

Course dates, venues, postponement and cancellation:

The IR Society reserves the right to alter course dates or venues without liability. We will endeavour to give delegates as much notice as possible of these changes. If the delegate is not able to attend the revised date/location, we will give a credit of 100% of the course costs against a future course or refund any course fees already paid. 

As a course may be cancelled up to two weeks prior to its start date we recommend that delegates do not make travel/ accommodation arrangements before this time.  Any travel costs incurred are entirely the delegate’s responsibility.  The IR Society does not accept any liability for re-imbursement of travel costs.

Trainers:
The Society has a selection of highly qualified trainers. Many of the courses also introduce guest speakers with invaluable experience in the world of investor relations.

Timings:
Full day courses start at either 9.00am or 9.30am and finish at approximately 4.45pm. Half day courses start at 9.00am and finish at approximately 1.00pm. Lunch is provided, and refreshments are provided at intervals throughout the day. Timetables will be confirmed in the joining instructions once a booking has been made.

Disclaimer:
We are always working to make our courses as topical and relevant as possible and therefore the IR Society reserves the right to alter content of courses and/or the course tutor due to circumstances beyond its control.

If you require further information about the Society's education programme, please email the Investor Relations Society at: Tara.Hogg@irsociety.org.uk

We hope you enjoy your course!

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