Professional development terms and booking conditions
The Terms and conditions set out below form the agreement between you and The IR Society relating to the provision of training courses.
Once a booking request has been made, you will receive an automated email to confirm that we have received your booking form. Once we have processed the booking, you will receive formal confirmation from a member of the team via email. Joining instructions will be sent by email approximately two weeks prior to the course date.
All bookings are subject to availability and The IR Society has the right to decline a booking.
Payment is required in full either at the time of booking or 30 days from the invoice date, unless the date of the event falls within 30 days, in which case the invoice should be settled before attendance. We regret we cannot accept attendees on courses if full payment has not been received.
The invoice / receipt will be sent to the address provided on the booking form, unless we are advised otherwise. To avoid invoices being raised with incomplete or incorrect information, please ensure all relevant information is included on the booking form (e.g. PO number, if applicable).
Paying by card: You will be directed to our secure payment gateway where you will be required to pay the value of the invoice in full. Once payment has been confirmed, you will be sent an email confirming your payment with an invoice marked as paid.
Paying by BACS (preferred): When you have received your booking confirmation from a member of the team, this will be followed up with an invoice. The full fee will be payable prior to the course date.
If you wish to cancel or transfer your booking, the following conditions will apply.
All cancellation requests must be given in writing and will incur an administration charge of £50+VAT. Cancellations received within 14 days of the course date cannot be refunded and an administration charge of 100% of the course cost will apply. In the case of Premium Members, the premium allocation will be lost.
If you wish to transfer your course booking to a later date, you will need to provide a minimum of 14 days’ notice in order to avoid a fee. If you wish to make a transfer within 14 days of a course date, an administration charge of 25% of the course cost will apply.
Should you wish to send an alternative delegate please contact us on 020 7379 1763 / firstname.lastname@example.org as additional charges may apply.
Course cancellations and postponements by the IR Society
The IR Society has the right to cancel a course. In this event, The IR Society will reimburse any course fees paid.
The IR Society reserves the right to alter course dates or venues without liability. We will endeavour to give delegates as much notice as possible of any changes. If the delegate is not able to attend the revised date / location, we will give a credit of 100% of the course costs against a future course or refund any course fees already paid. As a course may be cancelled up to two weeks prior to its start date, we recommend that delegates do not make travel / accommodation arrangements before this time. Any travel costs incurred are entirely the delegate’s responsibility. The IR Society does not accept any liability for re-imbursement of travel / accommodation costs.
We are always working to make our courses as topical and relevant as possible and therefore the IR Society reserves the right to alter course content and / or the course tutor due to circumstances beyond its control.
If you require further information about the Society's education programme, please contact Matthew David at email@example.com