Terms and conditions

Terms and conditions for IR Society professional development courses

Please find set out below, answers to some frequently asked questions. If you have any further queries, please do not hesitate to contact The IR Society on: +44 (0) 20 7379 1763

Confirmation of your booking will be sent by email.

When will I receive joining Instructions?

Joining instructions will be sent by email approximately two weeks prior to the course date.  If you have not heard from us one week before the scheduled course date, please contact us.

What are the Booking Conditions?

Should you wish to cancel or transfer your booking, the following conditions will apply:

Cancellations - All cancellation requests must be given in writing and will incur an administration charge of £50+VAT.  Cancellations received within 14 days of the course date cannot be refunded and an administration charge of 100% of the course cost will apply.  In the case of Premium Members, the premium allocation will be lost.

Transfers - If you wish to transfer your course booking to a later date, you will need to provide a minimum of 14 days' notice in order to avoid a fee.  If you wish to make a transfer within 14 days of a course date, an administration charge of 25% of the course cost will apply.  

Substitute Delegates - Should you wish to send an alternative delegate, please contact us on 020 7379 1763 / kim.anderson@irsociety.org.uk as additional charges may apply.

What are the Payment Terms?

Payment is required in full either at the time of booking or 30 days from the invoice date, unless the date of the event falls within 30 days, in which case the invoice should be settled before attendance.  We regret we cannot accept attendees on courses if full payment has not been received.

Course dates, venues, postponement and cancellation:

The IR Society has the right to cancel a course.  In this event, the IR Society will reimburse any course fees paid.

The IR Society reserves the right to alter course dates or venues without liability. We will endeavour to give delegates as much notice as possible of any changes. If the delegate is not able to attend the revised date/location, we will give a credit of 100% of the course costs against a future course or refund any course fees already paid. 

As a course may be cancelled up to two weeks prior to its start date we recommend that delegates do not make travel/accommodation arrangements before this time.  Any travel costs incurred are entirely the delegate’s responsibility.  The IR Society does not accept any liability for re-imbursement of travel/accommodation costs.

Where will the invoice/receipt be sent?

The invoice/receipt will usually be sent to the address provided on the booking form, unless we are advised otherwise.  To avoid invoices being raised with incomplete or incorrect information, please ensure all relevant information is included on the booking form (e.g. PO number, if applicable).

The Society has a selection of highly qualified trainers. Many of the courses also introduce guest speakers with invaluable experience in the world of investor relations.

Full day courses usually start at either 9.00am or 9.30am and finish at approximately 4.45pm. Half day courses start at 9.00am and finish at approximately.  Timetables will be confirmed with joining instructions.

We are always working to make our courses as topical and relevant as possible and therefore the IR Society reserves the right to alter course content and/or the course tutor due to circumstances beyond its control.


If you require further information about the Society's education programme, please email the Investor Relations Society at: Tara.Mitchell@irsociety.org.uk

We hope you enjoy your course!

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